I need emergency help.
Water is moving, the property is exposed, fire authorities just cleared the scene, or conditions may be unsafe.
Tell Guardian what happened →Or call 866-655-4744
Customer PortalTell Us What Happened24/7 CALL · 866-655-4744
Complete property recovery · 24/7 response
When damage changes everything,
one team should carry the whole recovery.
Guardian connects emergency response, controlled mitigation, technical documentation, roofing, contents, and reconstruction under one accountable recovery plan.
DAMAGE STOPS HERE.Emergency response through complete reconstruction.
How can we help you today?↓IICRCCertified Firm
MWR · MFSRMaster Restoration Leadership
CERTAINTEEDMaster Craftsman
What is happening at your property?
You do not need to know the restoration terminology. Choose the answer that feels closest to your situation.
I want to understand the damage.
Answer a few focused questions, share safe photos or video, and give Guardian the context needed for a useful first conversation.
Answer a few questions →No obligation. No technical knowledge required.I want to discuss preparedness or recovery.
Tell us about the occupants, operations, records, access, and priorities that matter most to the property.
Explore a facility response plan →For owners, managers, facilities, and portfolios.Actual Guardian field recordReal work.
Real work.
Documented recovery.
See Guardian’s crews, equipment, and restoration work in the field. Explore the project records to understand the conditions and work performed.
Do not settle for a promise.
Inspect the proof.
Guardian gives property owners four independent ways to evaluate the company before choosing the team.
01
Customer record
Testimonials publish only with express permission on a signed completion record.
Our customer review process →02Recovery stories
See real conditions, decisions, sequences, and Guardian field photography.
Explore project proof →03Master-level depth
Inspect Guardian’s restoration and exterior-system credentials.
Review credentials →04Project documentation
See how Guardian turns field conditions and project activity into one coherent loss record.
Inspect the documentation standard →How can we help?
Choose what happened.
Get directly to the right response information—or call now if damage is active.
Built around the property owner
You should never have to wonder what happens next.
Guardian turns a complicated loss into a visible recovery plan. From the first request through completion, customers can understand the stage, the work, the records, and the next decision.
Tell us what happened
Request help, share conditions, and upload useful photos or video.
Get the right response
Guardian routes the loss to the appropriate emergency, technical, exterior, contents, or reconstruction team.
See the recovery clearly
Project milestones, documents, next actions, and communication stay connected to the job.
Finish with proof
Closeout records preserve the work performed, customer acceptance, and the permanent project history.
Ready for the work ahead
Specialists for every stage of recovery.
From emergency stabilization through exterior restoration, Guardian brings the right people, equipment, and documentation to the property.
Reconstruction in progress
Protect the finishes. Prepare the space. Build it back correctly.
Real Guardian reconstruction work with floor protection, detailed drywall finishing, and rooms prepared for their final surfaces.
What we restore
One team for the entire recovery.
From the first emergency call through final construction, Guardian coordinates the people, records, and work that move a property forward.
Emergency Water
Rapid stabilization, moisture mapping, structural drying, Category 2 and Category 3 response, and defensible field documentation.
Explore this service →Fire & Smoke
Emergency protection, soot and odor assessment, contents coordination, cleaning protocols, and complete recovery planning.
Explore this service →Mold & Environmental
Containment-led remediation, testing coordination, source correction, and restoration performed around recognized industry protocols.
Explore this service →Roofing & Exteriors
Roofing, siding, gutters, flashing, storm damage, repairability analysis, code requirements, and manufacturer-compliant installation.
Explore this service →Contents & Textiles
Inventory support, pack-out coordination, cleaning, storage documentation, textile restoration, and return planning.
Explore this service →Complete Reconstruction
Trade coordination, interior and exterior rebuilding, quality control, change documentation, and project completion.
Explore this service →The Guardian Shield Program
A disciplined process protects the result.
Recovery becomes manageable when every stage has a purpose, an owner, and a clear record.
Explore the Shield ProgramInspect Right
Find the visible damage, hidden conditions, safety concerns, and actual cause before a scope is written.
Document Right
Build a clear record with measurements, photographs, testing, moisture data, project notes, and supporting standards.
Scope Right
Translate the conditions into the complete work required to restore the property safely and correctly.
Build Right
Coordinate materials, trades, code requirements, manufacturer instructions, and quality control through completion.
Protect Right
Close the project with completion records, warranties, and a defensible history of what was done and why.
Industry & manufacturer credentialed
Training that reaches every part of the recovery.
Guardian combines IICRC-certified restoration systems with CertainTeed Master Craftsman education across shingle, modified-bitumen, and liquid-applied roofing. Those qualifications support disciplined inspection, documentation, installation, and quality control.
Review Guardian credentials
Property restoration questions, answered.
Start with the question you have now. Guardian will help organize the conditions, urgency, and correct next step.
01Does Guardian Restoration provide 24/7 emergency service?+
Yes. Guardian accepts emergency property-damage requests 24 hours a day for water, fire, smoke, storm, roof, and other urgent conditions. If there is an immediate threat to life or safety, contact 911 or the appropriate emergency authority first.
02What types of property damage does Guardian handle?+
Guardian provides water mitigation and structural drying, fire and smoke restoration, mold remediation, contents and textile services, storm response, roofing and exterior work, and complete reconstruction for residential and commercial properties.
03How quickly should water damage be assessed?+
Water damage should be evaluated promptly after the source is controlled and the property is safe to enter. Early assessment helps identify affected materials, moisture migration, contamination concerns, drying needs, and the records required for a complete recovery plan.
04Can Guardian complete both the roof and the interior restoration?+
Yes. Guardian connects roofing and exterior systems with emergency mitigation, interior restoration, specialty services, and reconstruction so the recovery is planned as one connected project rather than a collection of unrelated repairs.
05Does Guardian document work for insurance-related restoration projects?+
Yes. Guardian can document observed conditions, measurements, photographs, moisture information, equipment, authorized work, estimates, and project progress. Coverage and claim decisions remain the responsibility of the property owner and insurance carrier.
06Does Guardian serve commercial properties?+
Yes. Guardian supports commercial owners, facility leaders, property managers, multifamily communities, churches, schools, healthcare environments, hospitality, retail, office, industrial, and other occupied or operational properties.
07What areas does Guardian Restoration serve?+
Guardian is based in Louisville and serves communities across Kentucky and Southern Indiana. Contact Guardian to confirm response availability for a specific property or active event.
Local response
Rooted in Louisville. Ready across Kentuckiana.
Serving the region
Local restoration expertise near you.
Explore emergency water, fire, smoke, storm, roofing, contents, textile, and reconstruction services in communities throughout Greater Louisville and Southern Indiana.
Louisville, KentuckyProperty restoration services →Jeffersontown, KentuckyProperty restoration services →Middletown, KentuckyProperty restoration services →St. Matthews, KentuckyProperty restoration services →Prospect, KentuckyProperty restoration services →La Grange, KentuckyProperty restoration services →Jeffersonville, IndianaProperty restoration services →New Albany, IndianaProperty restoration services →Clarksville, IndianaProperty restoration services →Shelbyville, KentuckyProperty restoration services →Shepherdsville, KentuckyProperty restoration services →Mount Washington, KentuckyProperty restoration services →Bardstown, KentuckyProperty restoration services →Elizabethtown, KentuckyProperty restoration services →Sellersburg, IndianaProperty restoration services →Georgetown, IndianaProperty restoration services →Corydon, IndianaProperty restoration services →Frankfort, KentuckyProperty restoration services →Lawrenceburg, KentuckyProperty restoration services →Taylorsville, KentuckyProperty restoration services →Radcliff, KentuckyProperty restoration services →Brandenburg, KentuckyProperty restoration services →Charlestown, IndianaProperty restoration services →Scottsburg, IndianaProperty restoration services →Madison, IndianaProperty restoration services →Carrollton, KentuckyProperty restoration services →Leitchfield, KentuckyProperty restoration services →Salem, IndianaProperty restoration services →
Explore the complete Kentuckiana response network →Start the recoveryTell us what happened.
Tell us what happened.
We’ll help determine the next move.
Report the property conditions, upload helpful media, and send the request directly into Guardian’s response pipeline.
24/7 emergency response866-655-4744Start an emergency requestNot sure? Take the 2-minute assessment →Louisville, Kentucky · Serving Kentucky & Southern Indiana
Included with your Guardian recovery
Your recovery should never disappear behind the work.
Guardian gives homeowners and property leaders a secure view of project milestones, confirmed records, items needing attention, and direct communication with the recovery team.